Delivery

We ship our products worldwide and in our store, you are welcome from any country in this world!
Usually, orders ship within 2-3 business days via Registered Priority Air Mail / with tracking codes, so you can always follow your order.
Please note that international shipping quotes vary based on the size and weight of the item. All taxes, VAT, and charges are the buyer's responsibility. Please check with your country’s regulations before placing an order.
Amber Shamans shop is located in Lithuania (Europe:) and the delivery time depends on your country.

Estimated shipping time:

Lithuania: 2-3 days
EUROPE: 1-3 weeks
Germany: 8-12 days
France: 2 weeks
UK: 2 weeks
USA: ~3 weeks
Australia, New Zeland, Oceania: 2-5 weeks
Asia Pacific: 2-5 weeks

Amber Shamans shop is NOT responsible for lost, missing, or stolen packages. Refunds are not issued for lost, missing, or stolen mail. But please contact us and we will do our best to help you locate your parcel. The tracking number is available online and is assigned to your parcel.
We are also not responsible for delays due to customs.

Terms & Conditions

Welcome to ambershamans.com!
These terms and conditions outline the rules and regulations for the use of Amber Shamans's Website, located at www.ambershamans.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use ambershamans.com if you do not agree to take all of the terms and conditions stated on this page.

Cookies: The website uses cookies to help personalize your online experience. By accessing ambershamans.com, you agreed to use the required cookies.A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License: Unless otherwise stated, Amber Shamans and/or its licensors own the intellectual property rights for all material on ambershamans.com. All intellectual property rights are reserved. You may access this from ambershamans.com for your own personal use subject to restrictions set in these terms and conditions. You must not:
Copy or republish material from ambershamans.com
Sell, rent, or sub-license material from ambershamans.com
Reproduce, duplicate or copy material from ambershamans.com
Redistribute content from ambershamans.com
This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Amber Shamans does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Amber Shamans, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Amber Shamans shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Amber Shamans reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes a breach of these Terms and Conditions.

You warrant and represent that: You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Amber Shamans a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

SHOP POLICIES

Privacy Policy

Amber Shamans respects the privacy of our users. This Privacy Policy determines how we are processing the information collected by ambershamans.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the ambershamans.com website. We take care of your personal data and undertake to guarantee its confidentiality and security. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Personal information we collect: When you visit ambershamans.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide (including but not limited to Name, Surname, Address, email, payment information, etc.) during registration to fulfill the agreement.

Why do we process your data? Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system. You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling out a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website.
Users who are uncertain about what information is mandatory are welcome to contact us via hi@ambershamans.com.

Your rights: you have the following rights related to your personal data: The right to be informed. The right of access. The right to rectification. The right to erasure. The right to restrict processing. The right to data portability. The right to object. Rights in relation to automated decision-making and profiling. If you would like to exercise this right, please contact us through the contact information below. Additionally, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites: Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security: We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards in our control and custody to protect against unauthorized access, use, modification, and personal data disclosure. However, no data transmission over the Internet or wireless network can be guaranteed. Legal disclosure: We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:
If you would like to contact us to understand this Policy or to contact us concerning any matter relating to individual rights and your Personal Information, you may email us at hi@ambershamans.com

We carefully select every piece of Amber that appears in our store. When you receive your item, of course, we hope that you just love it as we do.
But in case you want to return the item for any reason, please contact us by e-mail at hi@ambershamans.com

We have a 14-day return policy. This means the deadline for canceling an order is 14 days from the date you received the goods.
We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The purchased item was received in the last 14 days;
The item is in the original packaging;
The item is in the same condition that you received it: unworn and unused;
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion. Please note that for hygienic reasons, earrings are non-returnable.

Returning Goods You are responsible for the cost and risk of returning the goods to us. We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at hi@ambershamans.com

Returns & Refunds